QWhat is your sample policy? AWe can supply the sample within 7 days, but customer need to pay the sample cost and the courier cost.
QCan I put my brand logo on charger? AYes, we support OEM and ODM production. We can put your trademark on the ev charger box and plug with MOQ quantity of 50pcs.
QDoes your products have quality certification? How long is the warranty time? AWe have a very strict quality controlling system which promises the goods we produced are always of the best quality. Our EV charging products passes with CE&TUV certifications. All products FREE warranty within 24 month.
QHow can we guarantee quality?#0a4cad AWe always conduct a pre-production sample before mass production and 100% Inspection before shipment;
QCan the EV charger charge all EVs on the road? AYes, all models of our EV Charger work with all Electric Vehicles. Tesla vehicles need the use of a J1772 to Tesla adapter to work with our EV chargers.
QHow about your Lead time? AGenerally, it will takes 3 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
QWhat about the delivery? AWe can delivery by express,by Air Cargo and by sea
QDoes the EV Charger need any APPs or internet? ASome models are set be to standalone type which use RFID card to start or plug and play mode . Some models are Wi-Fi connected and can work with App and any OCPP 1.6j application. Details please feel free to ask.
QWhat is an OCPP application? AThe Open Charge Point Protocol (OCPP) is an open-source communication protocol for networked electric vehicle chargers. The Smart charger is able to work with any charger management software that uses these protocols to direct Smart Charging.
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